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Technology Services

help desk employees pointing at a screen

Technology Services supports administrators, teachers and students with network engineering, computer support, telephone and Internet services at SCOE and throughout Stanislaus County.  The department currently supports 2,400 Chromebooks, 1,000 computers, 400 Apple devices, and 100 servers (in addition to multiple firewalls, routers and network switches) at 25 locations. The department supports more than 700 phones, voicemail, and emergency services systems.  Technology Services also provides audio/visual support for a dozen conference rooms and large venues. Services provided include network design, re-engineering, troubleshooting and repair; telephone system setup and repair; computer and equipment configuration and repair; software installation and reconfiguration.

Contact Us


1100 H Street
Modesto, CA 95354
8:00 a.m. - 5:00 p.m. M-F

Mission Statement

Mission Statement 

We provide technical direction that anticipates our customers needs and exceeds their expectations.

Key Contacts

Sean Bradford

Sean Bradford

Netword Systems Technician I
Travis Dillon

Travis Dillon

Program Manager, TLR Systems
Fred Espino

Fred Espino

Systems Engineer I
Jim Flippen

Jim Flippen

Systems Engineer I
Jason Germino

Jason Germino

User Support Manager, TLR Tech Services
Adam Kimura

Adam Kimura

Help Desk Operator
Raman Lazar

Raman Lazar

Network Engineer II
Thomas Lewis

Thomas Lewis

Help Desk Operator
Burt Lo

Burt Lo

Division Director, Technology & Learning Resources
Allegra Morelli

Allegra Morelli

Administrative Assistant III
Brandi Sprenger

Brandi Sprenger

Network Systems Technician I
Tyler Straub

Tyler Straub

Network Systems Technician II

Frequently Asked Questions

My computer will not start. Who do I contact?

Hardware related issue at SCOE? Contact Technology Services Help Desk at (209)238-4357 or submit a ticket request at https://helpdesk.stancoe.org.

How do I change my SCOE password?

SCOE Employees: For any issues logging in, call the Help Desk at (209) 238-4357 M - F 8am - 5pm

What are the SCOE Password requirements?

Your new password needs to contain ONLY 3 of the following 4 characteristics:

· Uppercase letter 
· Lowercase letter 
· Number (0 through 9)
· Special Character ~!@£$%^&*_-+=`|\(){}[]:;"'<>,.?

Your password must be a minimum of 8 characters in length and cannot contain your login name.

How do I report a technical issue?

Please submit a ticket describing your technical issue. SCOE users report using this link: https://helpdesk.stancoe.org and District users report using this link: https://districthelpdesk.stancoe.org. Once a ticket is submitted, one of our dedicated staff members will be happy to assist you. If the issue needs immediate attention, please call the Help Desk at (209) 238-4357.